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York AC is a 24 x 7, AC business.
1329 Oliver Springs Highway Clinton, TN 37716
service@york-ac.com
We are open and running calls to homes. We want to be there in case of emergencies to make sure we keep our customers safe and comfortable at home. We also need to take precautions to protect our team members to make sure they stay healthy as well. When you call in, our office staff will be asking if anyone in the home has a fever, been diagnosed, or had exposure to the COVID-19 virus. We need to know so that we can be proactive with our team’s response and level of protection. We will have some team members who do not want to be exposed to a high-risk situation and we will respect those wishes. We will also have team members who are willing to serve in that environment so that we can respond to those in most need. In most cases, we can troubleshoot equipment from outside, in a crawl space, or in attics and basements with minimal face-to-face contact. We will be following protocols to maintain a safe work environment by social distancing, wearing gloves and shoe covers, wearing masks if needed, and disinfecting work areas in the home, and in our trucks, after each call. You may be asked by a technician to speak via video or Facetime so that you can help control the thermostat while we are stationed at the equipment. We ask that you work with us so that we may provide the services needed while protecting everyone.
